Covid-19 Drop-off Protocols as of 4/2/20: We are spraying the outside of drop-off bags with a light disinfectant. We are leaving drop-off laundry for 24 hours before processing (this is for the safety of our staff; your laundry will be done after this period.) Feel free to also leave your cleaned laundry in the pick-up cubby for 24 hours prior to picking up. If you are sick, we prefer you not drop off. If you have to, please do not drop off in the bin; call us and we will make different arrangements for your drop off.
1. DROP OFF
Drop off your laundry in our 24-hour blue bin (in a bag with your phone number
clearly marked please!)* There are labels and plastic bags to the right of the bin. Make sure to text us that you've dropped off (413) 800-4468.
We charge $1.50/lb with no added pick up or drop-off fees. It's a 10 lb minimum. For the third load you'll get the first 10 lbs free (a $15 value). After we get your laundry from the bin, we text you the weight, price and .url for easy online payment. After you've paid, we'll wash, dry and fold your laundry beautifully so it's ready for the drawer!
3. PICK UP
If you drop it off by 5pm it will usually be ready for pick-up later in the evening and definitely by 11am the next morning. We’ll text you the code to open the pick-up station door, along with your cubby combination for self-serve pick-up.
If you want a semester/year subscription, choose a plan and make sure your laundry bag is clearly marked with your phone number. Then go to step 3!
*We communicate through texting and need your number where you receive texts. If you can’t receive texts, tell us and we’ll call instead.